Terms of Service
Please read these terms carefully before using our services. By using our services, you agree to these terms.
Last updated: 6/12/2025
Agreement to Terms
These Terms of Service ("Terms") govern your use of VortexC's website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use our Services. We reserve the right to modify these Terms at any time, and your continued use of our Services constitutes acceptance of any changes.
These Terms apply to all visitors, users, and others who access or use our Services.
Description of Services
VortexC provides premium wellness services, consultations, and related products. Our services include but are not limited to:
- Individual and group consultations
- Wellness and therapeutic services
- VortexC Experience sessions
- Premium packages and programs
- Online booking and scheduling
- E-commerce and product sales
- Educational content and resources
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice.
User Accounts and Registration
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as necessary
- Keep your account credentials secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
You are responsible for all activities that occur under your account, whether or not you authorized such activities.
Acceptable Use Policy
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Use our Services for commercial purposes without permission
- Impersonate others or provide false information
- Collect or harvest user information without consent
We reserve the right to terminate or suspend your access to our Services for any violation of this policy.
Booking and Appointments
Booking Policy
- All appointments must be booked through our official booking system
- Payment may be required at the time of booking
- Appointment confirmations will be sent via email
- You are responsible for arriving on time for your appointment
Cancellation Policy
- Cancellations must be made at least 24 hours in advance
- Late cancellations may result in charges
- No-shows may be charged the full appointment fee
- Refunds are subject to our refund policy
Rescheduling
Appointments may be rescheduled up to 24 hours in advance, subject to availability. We reserve the right to reschedule appointments due to unforeseen circumstances.
Payment Terms
Pricing and Fees
- All prices are listed in USD unless otherwise specified
- Prices are subject to change without notice
- Additional fees may apply for certain services
- Taxes may be added where applicable
Payment Methods
We accept various payment methods including credit cards, debit cards, and other electronic payment methods. Payment processing is handled by secure third-party providers.
Refund Policy
- Refunds are considered on a case-by-case basis
- Refund requests must be submitted within 7 days of service
- Processing fees may be deducted from refunds
- Digital products and completed services are generally non-refundable
Intellectual Property Rights
The Services and their original content, features, and functionality are and will remain the exclusive property of VortexC and its licensors. The Services are protected by copyright, trademark, and other laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
Disclaimers and Limitations
Medical Disclaimer
Our services are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before making any health-related decisions. We are not responsible for any health outcomes resulting from the use of our services.
Service Availability
We strive to provide uninterrupted access to our Services, but we cannot guarantee that our Services will be available at all times. We may experience hardware, software, or other problems that could impact the availability of our Services.
Limitation of Liability
To the fullest extent permitted by law, VortexC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
Indemnification
You agree to defend, indemnify, and hold harmless VortexC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of the Services.
Termination
We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Services or contact us to request account deletion.
Governing Law and Jurisdiction
These Terms shall be interpreted and governed by the laws of the State of Florida, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Services shall be resolved in the courts of Palm Beach County, Florida.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.